Click and Collect is here! Order online and arrive to find your flooring packed and ready for home. Just remember to think about how much you can fit in the car…
If you’ve ever needed to ‘just pop out for some flooring’ and instead returned home clutching a sample box and a thousand-yard stare, then you’ll undoubtedly appreciate our announcement. Drum roll, please…
Flooring Superstore has set about introducing Click & Collect across the nation – meaning every store selling Direct Wood Flooring, Snug Carpet, Grass Direct, Zen Tiles, Dream Decking and FS products will soon support the ability to order online and collect in-person.
Click & Collect makes perfect sense – no more wandering isles, chasing stock, or discovering that your item resides 300 miles away on ‘a lorry somewhere’. You’ve seen it rolled out by all the major supermarkets, alongside Ikea and Argos, and now you can apply the same logic to DIY flooring. Of course, our fitting service is also available should that appeal more.
You’ll get an order confirmation and the comfort of knowing your Flooring Superstore items will soon be delivered and set aside. It’s the same product range, backed by the same excellent customer service, just without any logistical difficulty. The only issue will be ensuring your order isn’t too large for your car – you won’t get a ballroom’s worth of flooring into the boot of a Mini Cooper unless your surname is Houdini.
Why Click & Collect flooring is a big deal
Flooring is far from a casual purchase. It’s weighty, considered, and sometimes a tad emotional. You aren’t just purchasing LVT or laminate that locks into place, you’re aiming for that perfect end result, regardless of room or budget. For those of us not married into the Esso B.P McShell family, there’s typically financial conversations to be had, too.
Around 99% of us purchase the boxes, underlay, trims, and adhesive, all while praying that your upstairs landing is straighter than it looks. Click & Collect brings certainty and speed to a category that’s often been powered by guesswork and swearing.
Customers can now secure stock before they travel, avoid wasted journeys, and keep projects moving. That means fewer weekends sacrificed playing retail roulette and more time working towards that perfect outcome. It could be the difference between laying the floor on time and calling a family meeting to declare that “we live on subfloor now”.
Why we’ve brought Click & Collect to stores
You asked, so we delivered! We’ve heard your requests for Click & Collect and actioned them, to ensure that the service became a reality. People want flexibility, and we understand that. After all, modern life rarely permits several days for retail exploration nor the waiting game.
Click & Collect is also part of Flooring Superstore’s push toward a more seamless, joined-up customer journey. Shoppers can start online, compare products, check specifications, order samples and confirm quantities, then complete the purchase with a straightforward collection from their chosen store.
You can order from home, or pop into store and a member of the team will put your order through for you – then arrange a collection date. It could be as soon as the next day, but it could also be a bit further into the month depending on demand over popular lineages. Your local representative will be able to confirm and update you once the batch has been ordered.
It combines digital convenience with something the internet can’t ship to your door - real-world support from team members who understand the process from start to finish.
There’s a practical bonus too. Delivery remains essential for big projects, but it isn’t always ideal for urgent changes or last-minute top-ups. Click & Collect helps reduce the ‘missed delivery shuffle’ and allows stores to prepare orders in advance, improving reliability across the network.
How Click & Collect will benefit you
Purchases are now supported with the ability to shop around work, childcare, site schedules, and the occasional* DIY panic. Collection can be slotted in with the commute or running errands enroute, once confirmation has landed that you’re flooring items are onsite.
With Click & Collect, Flooring Superstore customers can:
- Reserve stock ahead of time.
- Collect when it works for them.
- Get in, get out.
- Keep projects on track.
Click & Collect is available now across all Flooring Superstore locations. Customers can place orders online, select their preferred store for pickup, and receive clear collection instructions at checkout.
How much can I fit in my car?
First thing first – flooring boxes are roughly 1.2 meters long. If you are laying herringbone in the lounge, tiling the kitchen, or placing laminate across the hall, you’re going to require several boxes. The moment you try to load them into your vehicle, you’ll discover the ancient rule of DIY; the manufacturers might measure their boot space in litres, but that’s no help here.
In a city car (Fiat 500/Aygo territory), expect about 2–4 boxes. A supermini/hatch like a Corsa or Polo will manage roughly 6–10 with the rear seats down. Step up to a family hatch (Focus/Golf) and you’re looking at 10–16, right up until the laws of physics can take no more.
Saloons (A Ford Mondeo/VW Passat) can take 8–14, but only if the boot opening allows it. Nothing screams of expense on wheels like a loading aperture designed to stop you bringing anything useful home.
Estates, however, are the sensible grown-ups: 18–28 boxes with a flat load bay. SUVs/crossovers tend to manage 14–24; big outside, mysteriously smaller inside, like a bodybuilder who can’t lift the weekly Tesco shopping.
MPVs are the unsung legends at 22–35. Pickups will swallow 25–40 in the bed if you strap them down properly (unless you fancy donating laminate to the A1), and a small van will take 40+.
To settle an urban legend, it’s practically a universal truth that the sharpest arguments, and a suspicious percentage of divorces, occur at the precise moment someone says, through clenched teeth, “It will fit”.
Always worth remembering that our team will help you in this regard. Not with the divorce, but with figuring out if your car is capable of handling the load or not. You’ll need a lawyer for the other thing.